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FAQs

Quilbed

  • What is the mattress made from?

    The Quilbed is made from Quilgel Memory Foam. The unique Quilgel Memory Foam layers of the Quilbed combine to provide a supportive, comfortable and temperature-regulated sleep experience.

  • What is the mattress cover made from?

    Our stretch-knit fabric cover wicks away moisture and heat to conform to your body for incredibly comfortable sleep.

  • Does the Quilbed have direct contact design?

    Yes. The Quilbed’s direct contact design ensures the mattress will conform perfectly to your body, providing support and comfort for decades to come.

  • What is the bottom layer of the Quilbed?

    Providing ideal support, the environmentally-friendly Eco-Flex HD Foam foundation is the perfect density to maximize Quilgel benefits.

  • Is Quilbed a good choice for sleepers who run hot?

    Yes, Quilbed is perfect for sleepers who run hot! Our Quilgel Memory Foam keeps sleepers cool and our QuilCool Cover made of stretch-knit fabric wicks away moisture and heat.

  • What Quilbed sizes are available?

    Quilbed is available in Twin, Twin XL, Full, Queen, King and California King.

  • Does Quilbed have a warranty?

    Yes. Quilbed has an impressive 25 year warranty.

  • Can I do a trial?

    Yes, you can try Quilbed for 100 days—completely free!

  • Do I need a box spring?

    It is NOT necessary to use a box spring with your Quilbed.  We do recommend, however, that you utilize some sort of firm foundation or surface under your mattress to best optimize support.  Many of our customers choose to use a platform bed or a bed frame with several slats.  Others choose to reuse their current box springs and just replace the mattress. We even have college students that buy Quilbed’s and put them directly on the floor!  All of those would be completely fine and your Quilbed would work well in either of those situations.

Quilsheets

  • What do Quilsheets include?

    A Quilsheets order includes one fitted sheet, one flat sheet and two pillowcases.

  • What Quilsheets sizes are available?

    Quiltsheets are available in Twin, Twin XL, Full, Queen, King and California King. Quilsheets feature an extra deep pocket for mattresses up to 22 inches high, but their universal fit ensures a secure fit on all sides regardless of the dimensions.

  • What are the Quilsheets made from?

    Quilsheets are made from tencel, an eco-friendly, renewable, botanical fiber that’s incredibly soft to the touch.

  • Will Quilsheets keep me cool?

    Yes. Designed for cool comfort, Quilsheets are breathable and wick away moisture, regulating your body temperature for the most peaceful sleep.

  • Will Quilsheets fit my bed?

    Quiltsheets are available in Twin, Twin XL, Full, Queen, King and California King. Quilsheets feature an extra deep pocket for mattresses up to 22 inches high, but their universal fit ensures a secure fit on all sides regardless of the dimensions.

  • Do Quilsheets have a warranty?

    Just like our Quilbed, we guarantee the quality of our Quilsheets, which include an impressive five year warranty.

Quilpillow

Orders and Shipping

Returns and Exchanges

  • What is the return process?

    Our goal is to simplify your experience with Quilbed. If you decide that the mattress is not the right fit within the 100-night trial, you can easily contact us and we will work to have your mattress picked up and a full refund processed.

    All Quilbed products returned within the trial period are donated to local churches, organizations or charities. If no charitable options are available, we will work hard to find a mattress recycler in your area. Even upon a return, Quilbed aims to be good stewards over our resources.

    If you are looking to return an accessory item, please contact us and we will provide you with a shipping label. From there, you will simply drop off the products at a local shipping store. Once products are received on our end, you will receive a full refund. This process normally takes five to seven business days.

  • Do you allow exchanges?

    Yes. We want you to be completely comfortable with your purchase. If you decide to upgrade a feature or even the size of a Quilbed product during your 100-night trial, we will gladly assist you. Please contact us and we will get the process started. Please note, any price differential from your original product to the new product will be charged to your credit card. Also, we are sorry to inform you that there is no 100-night trial on second mattresses.

  • If I did a trial and do not like the product, how do I return it?

    Please see our standard return policy above.

Warranty